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2026

Fixes and improvements to Site Search 360, grouped by month, newest first.

October 2026​

Search results

  • All Results tab ranks by relevance — The All Results tab now orders results by relevance across all result groups, instead of favouring the group with the most results.
  • Category filter kept when a Result Mapping pins a sub-category — Queries with a Result Mapping that pins a sub-category still show the Category filter, so visitors can narrow the results further.
  • Words around line breaks in descriptions are indexed separately — Words separated by a line break in a product description are no longer joined into one word, which caused matches on unrelated products.
  • Search term highlighting no longer navigates away — Highlighting the searched term on the result page no longer activates the surrounding link and sends the visitor to a different page.

Crawling & indexing

  • Sitemap re-index picks up all reachable pages — Pages listed in the sitemap that return HTTP 200 are indexed by a sitemap re-index, the same way Index Single URL indexes them.
  • FAQ indexing no longer stalls at 50% — Adding FAQ entries to the index completes when deduplication is on and the index already holds entries.
  • FAQ entries that moved on the page are updated — FAQ indexing now refreshes entries whose position on the page has changed instead of skipping them.

Analytics

  • Search Map loads again — The Search Map shows its base map on every project again.
  • Search Success Tracking benchmarks shown again — The benchmark percentiles on the Search Success Tracking tiles are back, after they went missing again following the March fix.

Integrations

  • Lightspeed: resubscribing keeps one working project — Resubscribing through the Lightspeed app no longer leaves the old project serving search on the storefront.
  • Lightspeed: single-language stores index the right product URLs — When only one store language is active, product updates are indexed under the same URLs as the full sync.

Account & billing

  • New card used for subscription charges — A card saved under Account > Billing is now used for future subscription charges.

September 2026​

Crawling & indexing

  • Custom login sessions carried into the crawl — When a custom login is configured, the crawler keeps the login session, so content behind the login is indexed.
  • Crawler stores page content instead of an HTTP/2 error page — Pages that returned an HTTP/2 error to the crawler are now indexed with their real title and content.

August 2026​

Search results

  • No duplicate results across pages of wildcard searches — Each result appears only once when results for wildcard queries are loaded page by page.

July 2026​

Search results

  • Alphanumeric product code queries no longer trigger unintended description matches — Appending a digit to a query no longer causes the search engine to fall back to broad description matching, keeping results relevant.
  • Article number partial matching no longer breaks product name queries — Queries containing dotted abbreviations are no longer incorrectly split by the article number matcher, restoring accurate results.
  • Wildcard search filter options now complete — Filter options returned for wildcard queries are no longer capped at 10,000 results, so all available keyword filters are shown.
  • Duplicate results for deep-link wildcard queries fixed — Wildcard queries combined with keyword filters that fall outside the 10,000-result window no longer return duplicate entries.
  • Result group suggestion limit now respected — Search result groups now return up to the configured number of suggestions rather than being capped at one.
  • Irrelevant cross-category products no longer appear in results — Ontology classification improvements ensure products from unrelated categories are no longer surfaced for unrelated queries.

Crawling & indexing

  • Crawler no longer blocked by WAF due to User-Agent — The crawler's User-Agent is now applied consistently, preventing web application firewalls from blocking indexing requests.
  • No more false noindex/canonical errors — Pages without any noindex or canonical signal are no longer rejected during indexing with a generic "noindex/cloaked" error.

Control Panel

  • User groups in Search Preview — You can now set a user group in Search Preview to check the results that group sees.

Analytics

  • CTR values no longer exceed 100% — Click-through rate figures in the Analytics "All Queries" table now display correctly.

Integrations

  • WooCommerce database indexing performance improved — Slow load times and unresponsive per-product toggling in WooCommerce database indexing mode have been fixed.

Account & billing

  • Plan upgrade works after a canceled subscription — Upgrading a plan after a previous subscription had been canceled no longer fails with an error.
  • Saving payment details no longer fails — Card details save without an error.

June 2026​

Crawling & indexing

  • Accessible PDFs no longer reported as 404 — PDF files that are directly accessible are now indexed instead of being reported as 404 by the crawler.
  • No false "too many entries" error for large feeds — Product feeds within the plan's entry limit are no longer rejected with a "too many entries" error.
  • Re-index can be triggered on all projects — A failure that prevented re-index from being triggered on certain projects has been resolved.

Control Panel

  • "Create Ticket" in Search Preview works again — Creating a ticket from Search Preview works again.

Analytics

  • Insights Digest emails are sent again — Insights Digest emails are delivered as expected.

May 2026​

Search results

  • Semantic enhancement no longer adds untraceable content — Content that could not be traced back to a source is no longer indexed by semantic enhancement, which caused unexpected query matches.

Crawling & indexing

  • Sitemap indexing no longer marks reachable pages as 404 — Pages that index correctly through Index Single URL are no longer flagged as 404 during sitemap-based indexing.
  • Exclusion CSS selectors suppress navigation content — Content matched by exclusion selectors is no longer extracted and indexed.
  • YouTube "Show details" content indexed — Content inside YouTube "Show details" sections is now captured during indexing.
  • Feed download errors show the real cause — When a product feed download fails with an authentication error (HTTP 401), the import reports that error instead of a misleading "too many entries / plan limit" message.

Control Panel

  • Content Extraction settings save without a false URL error — Saving the Content Extraction settings no longer shows a validation error for optional test URL fields left empty.
  • Help links point to the current documentation — Help links in the Control Panel now open the current documentation instead of legacy pages.
  • No false "IP Blocked" in Search Preview — Queries of 2–4 digits no longer trigger an "IP Blocked" error in Search Preview.

Analytics

  • Zero-result query list shows only zero-result queries — Queries that return results are no longer listed in the zero-result queries report.

Account & billing

  • Billing modal shows card fields — The upgrade modal shows the payment card fields again, not only the company details.

April 2026​

Search results

  • No duplicate results from a single index entry — Results no longer appear more than once when the index holds only one entry for that URL.
  • Result images include alt text — Images in search results now carry descriptive alt text, improving accessibility.
  • "Over quota" message clears after the query limit is removed — Search results display normally once the query limit is disabled.

Control Panel

  • "Design & Publish" visible for project owners — Project owners on a regular integration see the Design & Publish tab again.

Integrations

  • Shopware: category paths with "/" return results — Searching by a category path no longer returns zero results when the category name contains a forward slash.

Account & billing

  • Downgrade to the Free plan works — Manually downgrading a project to the Free plan no longer fails with a server error.

March 2026​

Search results

  • Facets narrow correctly for multi-word alphanumeric queries — Filters now narrow results as expected for unquoted multi-word queries that contain alphanumeric model identifiers.

Control Panel

  • "Last full re-index" shows the right time — The "Last full re-index" indicator in the Index view now shows the correct date and time.

Analytics

  • Benchmark shown in Search Success Tracking — The benchmark reference text displays again in the Search Success Tracking view.

February 2026​

Search results

  • Hyphenated article numbers find the right product — Searches for hyphenated article numbers return the correct product, even after query rewriting is applied.
  • Partial article number matches return the expected results — Partial matches on alphanumeric article numbers now return the correct products.
  • Queries with quotation marks no longer time out — Searches containing quotation marks return results as expected.

Crawling & indexing

  • Sitemap URLs are indexed — URLs present in the sitemap are picked up and indexed during sitemap-based crawls.
  • Scheduled sitemap indexing processes every URL — Scheduled sitemap-based indexing no longer skips URLs in the sitemap.
  • Sitemap re-index removes deleted URLs — URLs no longer present in the sitemap are removed from the index on re-index.
  • Redirects indexed under their final URL — The crawler follows redirects and stores the final URL, preventing inconsistent search results.
  • No more "Could not load page details" errors — Pages that failed to index with "Could not load page details" and no extracted content are indexed again.
  • Content extraction fixed for specific pages — Pages that failed to index because of a content extraction error are indexed again.

Control Panel

  • Blacklisted URLs no longer reappear as "Indexed" in the export — Follow-up fix to November 2025: the index export shows blacklisted URLs as excluded.
  • Unused concepts can be deleted — Deleting unused concepts works again.
  • Result Mappings export completes — Export Result Mappings downloads the file instead of loading indefinitely.
  • Support tab is back — The Support tab is available again in the Control Panel navigation.

Analytics

  • "Total Results" matches the CSV export — The total results figure in Analytics now matches the exported CSV file.

Integrations

  • Shopify: script injected on B2B stores — The Site Search 360 script is reliably injected on Shopify B2B stores.
  • Shopify: embedded search initializes — The embedded search widget loads on stores where it previously failed to initialize.

Account & billing

  • Bot traffic no longer counts toward the query quota — Unthrottled automated requests are no longer counted against the project's query limit.
  • Account email can be changed — Updating the account email address under Account settings works again.

January 2026​

Search results

  • Consistent SKU results across store regions — Searches for the same article number return the same results in every regional store.

Crawling & indexing

  • Content extracted from already indexed pages — Content extraction no longer fails for pages that are already in the index.