Empty State and Query-based Suggestions

If you have enabled suggestions in the Design & Publish -> General section, you'll be able to configure empty state suggestions and query-based suggestions, as well as general suggestions settings, in Design & Publish -> Suggestions.

Empty State Suggestions

Empty state suggestions are the suggestions your searchers will see before they start typing in a search query. You could already suggest popular queries, search history, etc. to your users to help offer helpful suggestions or information to your site's visitors.

• Layout options - there're four layout options to choose from, as shown in the screenshot below:

  

• Content block options - you could simply drag and drop the desired content blocks to the the suggestion configurator on the right. Click on the pencil icon to customize the block.

  • Search history - we show previously searched terms personalized to every searcher. Once clicking on the pencil icon, you'll be able to configure the maximum number of searched terms shown, and whether to show to the heading, etc.

  • Custom recommendations - you could direct your searchers to the most important results on your site by adding predefined links or search queries. Do remember to define the suggested querie and/or links by clicking the +Add button.

    Like search history, you can also configure whether or not to show an icon or heading of this block.

After setting up the empty state suggestions, your site's visitors would be able to access the suggested searches, results or search history, like ours do:

• Layout options - same as empty state suggestions, there're four layout options to choose from, as shown in the screenshot below:

• Content block options - same as empty state suggestions, you could simply drag and drop the desired content blocks to the the suggestion configurator on the right. Click on the pencil icon to customize the block. There're however more options for query-based suggestions:

  • Search history - previously searched terms personalized to every searcher. Once clicking on the pencil icon, you'll be able to configure the maximum number of searched terms shown, and whether to show to the heading, etc.

  • Best-matching results - top hits for the given search query, like our default suggestions do. There're a few configuration options:

    • Result group - whether the results should come from a single group or not

    • Result group label(s) - how the result group names are displayed: none, tabs, chips, or titles.

    • Max. number of entries

    • Image position - where the result images are shown: left, top or hide images.

    • Layout - whether to show results in list or grid layout

    • Data points - which data points to be shown

  • Autocomplete queries - popular search terms that match the first characters of the user query. Auto-suggested searches can be populated automatically or they can come from a manually curated list. The list can be set up in Result Manager -> Autocomplete queries.

  • Custom recommendations - you could direct your searchers to the most important results on your site by adding predefined links or search queries. Do remember to define the suggested querie and/or links by clicking the +Add button.